Virgin Media O2 to continue major switch off leaving customers without internet
- Virgin Media O2 started switching off its 3G network on April 2, beginning in the city of Durham.
- The company switches off 3G to focus investment on faster, more efficient 4G and 5G networks.
- The switch affects customers with older devices and other providers using Virgin Media O2's mobile network.
- Following a pilot, the switch continues in Norwich, Telford, and Guildford on July 16.
- Customers using only 3G devices will lose mobile data access and need to upgrade their handsets.
19 Articles
19 Articles

Virgin Media O2 to continue major switch off leaving customers without internet
Virgin Media O2 has revealed it will continue its 3G switch off in July and August, which could leave some customers unable to use mobile data.
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London faces connectivity crunch as 3G retires and 5G stalls
As Virgin Media O2 prepares to begin its nationwide 3G shutdown this summer, serious questions are emerging about the state of the UK’s mobile infrastructure. While the move is part of a broader strategy to transition users to faster 4G and 5G networks, industry experts warn that the country’s digital resilience is far from guaranteed. The telecom giant’s pilot switch-off in Durham earlier this month was hailed a success. But, with London still …
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