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8x8® launches JourneyIQ to Deliver AI-driven Customer Journey Intelligence

Summary by martech360.com
8×8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departm…
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8x8® launches JourneyIQ to Deliver AI-driven Customer Journey Intelligence

8×8 JourneyIQ Empowers Businesses to Evaluate and Manage Customer Interactions from Start to Finish and Eliminate Blind Spots Across the Entire Customer Journey 8×8, Inc., the industry’s most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, announced 8×8 JourneyIQ, giving businesses the ability to seamlessly track, predict, and optimize every step of the customer journey across all channels, departm…

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martech360.com broke the news in on Thursday, April 3, 2025.
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