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A Manager's Playbook: Hidden costs of poor communication (and how to fix it)

Summary by Olean Times Herald
Every manager understands the importance of revenue, expenses, and productivity, but one of the biggest financial drains in business often goes unnoticed—poor communication. It is not just about occasional misunderstandings; miscommunication impacts efficiency, employee satisfaction, customer retention, and ultimately, profitability.

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Olean Times Herald broke the news in Olean, United States on Friday, April 11, 2025.
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