Capital One Leverages AI Innovation for Enhanced Financial Services
5 Articles
5 Articles
Cognitive Banking and AI | Personetics at MoneyLIVE 2025
Personetics CEO Udi Ziv describes how cognitive banking is revolutionising the way banks interact with customers. At a time when the finance industry is witnessing its most transformative disruption, consumers accustomed to Amazon and Spotify are demanding more — not just digital, but personalised, proactive, and predictive banking. The traditional ways simply do not cut it anymore, and the numbers confirm it: customer churn is up, and the messa…
AI and cloud tech transforming the banking services sector
AI and cloud technology transform Australian banks, enhancing operations while addressing security, governance, and integration challenges. AI and cloud technology are enhancing Australian banking through improved customer service and fraud detection, while also presenting challenges like data security. Saurabh Verma from Avanade Australia highlights the need for robust governance and strategies for successful integration of these technologies i…
Capital One Embraces AI to Enhance Financial Services
The financial services industry has consistently been a leader in embracing technological innovations, and today, the advent of generative AI and agentic systems is transforming the landscape further. This transformation spans from enhancing customer interactions to streamlining enterprise operations. In a recent episode of the NVIDIA AI Podcast, Prem Natarajan, the executive vice president, chief […]
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