Published 2 days ago • loading... • Updated 1 day ago

3G shutdown drives surge in telco complaints

Summary by ABC Australia

The Telecommunications Ombudsman received more than 15,000 complaints from October to December, a 13 per cent increase on the previous quarter.

6 Articles

All

Left

Center

Right

The Canberra Times

Aussies' top phone and internet gripes amid surging complaints

Over 15,000 Australians report poor phone and internet service, with NT and ACT seeing the largest complaint spikes, reveals latest TIO report.

2 days ago·Canberra, Australia

Read Full Article

9News

The biggest complaint lobbed at Aussie phone providers

Customers made 15,297 complaints to the Telecommunications Industry Ombudsman between October and December ...

2 days ago·Australia

Read Full Article

ABC Australia

3G shutdown drives surge in telco complaints

The Telecommunications Ombudsman received more than 15,000 complaints from October to December, a 13 per cent increase on the previous quarter.

2 days ago·Australia

Read Full Article

Tech Radar

Aussies were decidedly not happy about the 3G shutdown, according to new report

Following the shutdown of 3G networks across Australia, telco complaints have increased significantly, according to TIO

1 day ago·United Kingdom

Read Full Article

ARN

TIO reveals no phone or internet service tops complaint list

Complaints about no phone and internet service to the Telecommunications Industry Ombudsman (TIO) increased by 44.1 per cent from October to December 2024, the agency has revealed. This issue was at the top of the list of the 10 largest raised by consumers compared to the previous quarter, followed by intermittent service or dropouts, which saw a 21.1 per cent increase in complaints. According to the TIO, small business and residential customers…

2 days ago

Read Full Article

Inside Small Business

Telco complaints surge among SMEs during last quarter, 3G shutdown

New data from the Telecommunications Industry Ombudsman (TIO) reveals a surge in complaints between October and December 2024, a 13 per cent increase compared to the previous quarter and a 5.6 per cent increase compared to the same period last year. The report found that residential consumers and small businesses made 15,297 complaints to the TIO between October and December 2024. While the lack of phone or internet service and intermittent conn…

2 days ago

Read Full Article

Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/year