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Retailers fight customer churn with loyalty programs

Summary by RetailWit

Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, especially as prices rise.

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retaildive.com

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Retailers fight customer churn with loyalty programs

Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, especially as prices rise.

3 days ago

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decisionmarketing.co.uk

M&S customer data 'failings' trigger Sparks investment - DecisionMarketing

Marks & Spencer is investing “well north of £200m” in a tech upgrade to put the Sparks loyalty scheme at the core of its operations, after admitting that, despite running the scheme for a decade, “today, customer data is not very powerful for us, but tomorrow it’ll be the way we talk to people”. That is according to chair Archie Norman, who was speaking at the Retail Technology Show and maintained: “We don’t want to be left behind.” The Sparks p…

2 days ago

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RetailWit

Retailers fight customer churn with loyalty programs – RetailWit

Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, especially as prices rise.

2 days ago

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strategy

Canadian Tire, RBC link up on loyalty program after executive shakeup

After a month of shakeups to its executive roster, Canadian Tire last week announced a partnership with Royal Bank of ...

3 days ago·Ottawa, Canada

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Dashly

Figuring out what is the most direct cause of customer loyalty - Dashly blog

Discover the key factors driving customer loyalty! Learn how understanding your customers' needs can enhance their experience and keep them coming back.

3 days ago

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up18news.com

Bank of Maharashtra and Customer Capital Launch Loyalty Travel Platform for its Cardholders

A seamless and rewarding travel booking experience now available through the Bank of Maharashtra card website and app. Mumbai (Maharashtra) [India], April 1: Customer Capital, a company specializing in captive commerce loyalty solutions and Bank of Maharashtra announced a partnership to introduce an exclusive travel platform and loyalty rewards for Bank of Maharashtra cardholders. This […] The post Bank of Maharashtra and Customer Capital Launch…

3 days ago

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