BRT Tickets: When digitalization changes the deal

The digitalisation of the transport tickets of the BRT in Dakar has seen a remarkable increase. Indeed, since the launch of the Rapid Bus Network (BRT) in May 2024, the adoption of digital solutions by users has stopped growing: today, 13% of passengers buy their tickets via digital platforms, compared to only 0.5% at the opening of the service, where almost all passengers were still going to the physical counters. Cheikh Yatt Diouf, Managing Di…