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Case study: AI support bot handles 40% of queries without humans - Dashly blog

Summary by Dashly
Discover how a SaaS company manages the growing number of user queries without scaling the team. AI bot handles 40% of all user queries, replacing 2 agents.
DisclaimerThis story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.

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Case study: AI support bot handles 40% of queries without humans - Dashly blog

Discover how a SaaS company manages the growing number of user queries without scaling the team. AI bot handles 40% of all user queries, replacing 2 agents.

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Dashly broke the news in on Friday, April 25, 2025.
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