Published 12 days ago

Sunlight on hidden fees

Airlines have shifted to an unbundling model, which has made cheap tickets not so cheap due to additional fees for services.
The Senate Permanent Subcommittee on Investigation launched an inquiry in 2023 to examine ancillary fees, which generated billions in revenue.
The report found that American, Delta, United, Spirit, and Southwest collected a total of $54.1 billion in ancillary revenue.
Consumers face fewer choices and higher costs due to airline industry consolidation, which has led to a worse customer experience.

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