US EditionCoffee shop in Taytay sets the record straight after viral one-star reviews
- A coffee shop in Taytay named The Fifth responded to negative reviews regarding poor service, sharing evidence to clarify the situation.
- The criticisms stemmed from a group of 20 customers who exceeded the cafe's capacity of 18 without a reservation and stayed for four hours.
- The Fifth emphasized that they welcomed feedback but highlighted the struggle small businesses face with one-sided reviews.
- The reviewing group, Purpose Venture Young Professionals, later apologized for the reviews and acknowledged their actions did not reflect their values.
5 Articles
5 Articles
Coffee shop calls for support for another cafe after overstaying group encounter
A coffee shop in Taytay, Rizal urged followers to support another local cafe visited by a group that overstayed for hours and only ordered drinks. The Fifth Cafe, also known as The Fifth, shared its side of the story after members of a Christian organization left negative reviews following a reminder about their hours-long stay. […] The post Coffee shop calls for support for another cafe after overstaying group encounter appeared first on Intera…
Coffee shop in Taytay sets the record straight after viral one-star reviews
“It costs nothing to be kind.” Last March 31, a coffee shop located in Taytay recognized as “The Fifth” spoke up after negative reviews had been left on their Facebook ratings from customers who claimed that the staff had conducted a poor service in their visit. It appears, however, that the accusations were not quite matched to the true events, which had been revealed by the small business as they later published an official statement containin…
Group apologizes for leaving a string of bad reviews on Taytay cafe FB page after staying for over 4 hours
A group of customers has apologized to The Fifth, a Taytay-based coffee shop, for leaving bad reviews after staying in the establishment for over four hours.
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