Comcast Blunt On Steep Broadband Losses; Brian Roberts Says “Customer Pain Points” Being Addressed But Will Take Several Quarters

Comcast admits it is ‘not winning’ in fight to stanch broadband subscriber losses

Comcast has been struggling with falling broadband and cable subscriptions amid a broader industry decline. Article Attribution | Read More at Article Source The post Comcast admits it is ‘not winning’ in fight to stanch broadband subscriber losses appeared first on RocketNews.

Comcast Blunt On Steep Broadband Losses; Brian Roberts Says “Customer Pain Points” Being Addressed But Will Take Several Quarters

Comcast president Mike Cavanagh did not sugar coat a steep loss in broadband subscribers last quarter, but came at it bluntly in opening remarks on a Q1 earnings call Thursday. “We are not winning in the marketplace in a way that is commensurate with the strength of the network and connectivity products,” he said. Fixes […]

Spectrum Lost 181,000 TV Customers & 60,000 Internet Customers in Just 3 Months

Charter Communications, Inc., operating under the Spectrum brand, reported a challenging first quarter of 2025, with notable declines in its Internet and video customer bases, according to the company’s financial and operating results released on April 25, 2025. The company, a leading provider of broadband, video, and mobile services, lost 60,000 Internet customers and 181,000 […] The post Spectrum Lost 181,000 TV Customers & 60,000 Internet Cus…

Comcast president bemoans broadband customer losses: “We are not winning” - WorldNL Magazine

Comcast executives apparently realized something that customers have known and complained about for years: The Internet provider's prices aren't transparent enough and rise too frequently. This might not have mattered much to cable executives as long as the total number of subscribers met their targets. But after reporting a net loss of 183,000 residential broadband customers in Q1 2025, Comcast President Mike Cavanagh said the company isn't "wi…

Comcast Down 199,000 Broadband Subs

WASHINGTON, April 24, 2025 – Comcast reported 199,000 lost broadband subscribers in the first quarter of 2025, worse than the 150,000 analysts had been expecting.“In this intensely competitive environment, we are not winning in the marketplace in a way that is commensurate with the strength of our network,” Mike Cavanagh, Comcast’s president, said on the company’s earnings call Thursday.Cavanagh  said the company had identified a lack of transpa…

Comcast Blunt On Steep Broadband Losses, Brian Roberts Says “Customer Pain Points” Being Addressed But Will Take Several Quarters

Comcast president Mike Cavanagh did not sugar coat a steep loss in broadband subscribers last quarter, but came at it bluntly in opening remarks on a Q1 earnings call. “We are not winning in the marketplace in a way that is commensurate with the strength of the network and connectivity products.” Fixes are in the…