Consumer Behavior and Policy Abuse: Forter Reveals Trends Impacting Retailers in the U.S. and U.K.

Consumer Behavior and Policy Abuse: Forter Reveals Trends Impacting Retailers in the U.S. and U.K.

Forter report reveals how policy abuse in the U.S. & U.K. is costing retailers billions, driven by lenient return policies and financial pressures.

68% of US & UK Consumers Blame Retailers for Making Returns Abuse Easy, Forter Survey Finds

As consumers become savvier and more careful with dollars amid economic shifts,retailers must strike a balance to combat policy abuse Forter, the Trust Platform for digital commerce, published its report Flexible Policies, Risky Business, which explores consumer sentiment around online shopping and return habits amid growing economic pressure. The report, based on a survey of over 4,000 respondents across the U.S. and the U.K. conducted online b…