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Customer satisfaction at hotels dips: report

Summary by hoteldive.com
Hilton led other lodging operators for guest satisfaction, followed by IHG Hotels & Resorts, Airbnb and Marriott International, per the American Customer Satisfaction Index.

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Customer satisfaction at hotels dips: report

Hilton led other lodging operators for guest satisfaction, followed by IHG Hotels & Resorts, Airbnb and Marriott International, per the American Customer Satisfaction Index.

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hoteldive.com broke the news in on Wednesday, April 23, 2025.
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