Cyber attack on M&S leads to click and collect delays
- UK retailer M&S reported managing a cyber incident affecting its services over the past few days.
- The incident caused technical issues across stores and services, notably occurring around the Easter weekend.
- These issues impacted contactless payments, Click and Collect orders, and the use of gift cards and loyalty cards.
- CEO Stuart Machin apologised in a statement, saying the firm made changes "to protect you and our business."
- M&S is working with experts to resolve issues, informing customers that stores and online operations continue.
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M&S 'truly sorry' as it pauses online and app orders following cyber attack
Marks and Spencer (M&S) has warned customers they have paused all online and app orders following a cyber attack.
·Isle of Wight, United Kingdom
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