Digital tools play important role in patient experience, CVS Health Rx Report finds

What Role Does Digital Queue Management Play in Healthcare?

Many patients avoid going to the doctor because waiting rooms are often crowded, and the wait times are long. Research shows that 30% of patients skip appointments for this reason. That’s a big problem! Digital queue management in healthcare helps fix this. Patients can check in online instead of waiting in long lines. They get a message when it’s their turn. This saves time and reduces stress. Doctors can also see more patients without any rush…

Digital tools play important role in patient experience, CVS Health Rx Report finds

The majority of Americans believe that in-person interactions with their pharmacy team are important and nearly half would likely switch their pharmacy if they were only able to interact with their pharmacist digitally.