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How to Build a Customer Needs Analysis Framework in 2025

Summary by Michael Brito - Building Brands Online
Multi-Dimensional Customer Needs Your customers aren’t telling you everything. Not because they’re hiding information, but they just can’t articulate what they really want. Reminds me of someone I know at home. Traditional market research falls short because it relies on what customers say rather than what they do, think, and feel. Think about the last time you asked customers what they wanted. You probably received responses focused on features…
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Michael Brito - Building Brands Online broke the news in on Saturday, April 26, 2025.
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