How to Build a Customer Needs Analysis Framework in 2025
1 Articles
1 Articles
How to Build a Customer Needs Analysis Framework in 2025
Multi-Dimensional Customer Needs Your customers aren’t telling you everything. Not because they’re hiding information, but they just can’t articulate what they really want. Reminds me of someone I know at home. Traditional market research falls short because it relies on what customers say rather than what they do, think, and feel. Think about the last time you asked customers what they wanted. You probably received responses focused on features…
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