US EditionHow to develop a playbook to provide patients with timely access to care
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How to develop a playbook to provide patients with timely access to care
If you reviewed the new Vizient/Kaufman Hall 2025 Trends Report, Strategy is (finally) back in the driver’s seat, you might have noticed one startling data point: A 1% increase in “loyal” patients (that is, patients who spend at least three quarters of their healthcare dollars within one health system) can yield a $40 million revenue boost for a $2 billion health system. It follows that loyal patients generate far more revenue than noncommitted …
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