Kroger vows probe after 'insane' self-checkout line—shoppers say one lane open

Kroger vows probe after 'insane' self-checkout line—shoppers say one lane open

[/boxout] The restriction was introduced after an initial trial at 200 stores in late 2023 before expanding nationwide. Target executives said they introduced item limits at self-checkout to better understand customer habits. They noted that self-checkout became a go-to option during the Covid pandemic due to its convenience. However, not all customers have embraced the restrictions. Some have voiced strong opposition, with a few even threatenin…

Lawmaker Wants to Regulate Self-Checkout Lanes

“Nobody likes self-checkout,” CNN reminded us in 2022, something that has been true for decades. First introduced in Florida, the beachhead of so many other invasive species, the technology was not liked by large majorities of consumers right away. “From the get go,” CNN quoted an expert as saying, “customers detested them.” Given this response, many stores quit using them at least for a while. But like the giant Burmese python, Gambian pouched …