Letters help us learn

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Letters help us learn

It’s just a fact of life. People are more likely to contact me when they are upset. I get it. Sometimes that is done through letters, which I appreciate. They help serve as a barometer of where I am lacking in communications. Another fact is that often people don’t like to publicly share a response to those letters — but they do still share them with me, generally in person. I thought the meat of a recent story about the city supporting the adva…