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Mobile Phones Overtake Desktops as Consumers' Preferred Travel Booking Tool

Summary by PYMNTS.com
Travel agents have long gone the way of video store clerks, and consumers haven’t walked into an airport or hotel to make a flight or room reservation in more than a generation. Booking travel, whether a short Uber ride across town or vacation abroad, first went digital roughly three decades ago amid the rise of desktop computers and websites for travel platforms, hotels and rental cars. The newest trend within that digital revolution: Consumers…
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Mobile Phones Overtake Desktops as Consumers' Preferred Travel Booking Tool

Travel agents have long gone the way of video store clerks, and consumers haven’t walked into an airport or hotel to make a flight or room reservation in more than a generation. Booking travel, whether a short Uber ride across town or vacation abroad, first went digital roughly three decades ago amid the rise of desktop computers and websites for travel platforms, hotels and rental cars. The newest trend within that digital revolution: Consumers…

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PYMNTS.com broke the news in on Friday, April 4, 2025.
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