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New multilingual AI chatbot will help connect Dorchester County residents with water, sewer services

Summary by WCBD
DORCHESTER COUNTY, S.C. (WCBD) -- Dorchester County has launched a new artificial intelligence chatbot to help better connect its residents with civic services. The county's website features a 24/7 virtual chat assistant called Mani that residents can use to ask questions, submit service requests, and access various resources. Mani, developed by Charleston-based company Citibot, can communicate in 75 languages and is designed to handle "routine …

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WCBD broke the news in Charleston, United States on Thursday, April 24, 2025.
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