US EditionNew research shows how retailers can meet consumer expectations
- Manhattan Associates launched its 2025 benchmark for unified commerce in specialty retail.
- The rising bar for unified commerce requires retailers to deliver personalized experiences.
- This benchmark evaluated 220 North American retailers on omnichannel maturity and personalization.
- Ann Ruckstuhl, SVP and CMO at Manhattan, stated unified commerce drives business success.
- Leaders, representing 5% of retailers, achieved higher satisfaction and lower fulfillment costs.
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The Virgin Islands Daily News+19 Reposted by 19 other sources
New research shows how retailers can meet consumer expectations
(BPT) - Consumers today expect seamless, personalized, convenient shopping experiences wherever they shop. How can retailers stay competitive while ensuring they meet these expectations and stay competitive? Global technology leader in supply chain and omnichannel commerce Manhattan Associates recently launched…
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