Ontario judge calls out WestJet's attempt to muzzle passenger in dispute negotiations

Ontario judge calls out WestJet's attempt to muzzle passenger in dispute negotiations

In what’s believed to be a landmark decision, an Ontario small claims court judge has condemned WestJet for including a gag order in a settlement offer with a customer. An air passenger rights advocate says this case sets an important precedent for passengers who don’t want to sign NDAs to get what they are owed.