PDF IS OUTDATED: Rethink the document or risk falling behind

PDF IS OUTDATED: Rethink the document or risk falling behind

As we stand at the forefront of a rapidly changing digital landscape, customer communications management (CCM) is facing a critical inflection point. The way businesses communicate with their customers, especially through regulated documents like bills, statements and compliance notices, needs to evolve to meet growing consumer demands for personalized, accessible and intuitive digital experiences. While the past few decades have witnessed signi…