Publix is not the most satisfying grocer in Florida, study finds. Here’s the ranking

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Publix is not the most satisfying grocer in Florida, study finds. Here’s the ranking

The American Customer Satisfaction Index has released the latest scores for customer satisfaction at supermarkets nationwide, revealing that the Florida-native Publix chain is not actually at the top of the list.The study examines several benchmarks for determining customer experiences at grocery stores, including the convenience of store hours/locations, checkout speed, and store layouts.Overall, Publix ranked No. 1 on the list this year, with …