US EditionPutting People at the Heart of Digital Transformation Leads to Greater Success – But What Does This Really Mean? - CEO Monthly
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Putting People at the Heart of Digital Transformation Leads to Greater Success – But What Does This Really Mean? - CEO Monthly
By Emma O’Brien, Founder and CEO of people-first business transformation consultancy, Embridge Consulting Despite widespread digital transformation investment, success rates remain staggeringly low. According to a 2024 KPMG and Forrester study on public-sector transformation, for instance, just 17% of decision-makers who have adopted digital solutions to transform their services consider the move to be completely successful. Failures are most of…
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