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Retail’s staffing crisis: why jobs are disappearing and what’s next

Summary by Retail Sector
Across the UK, retail employment remains 5% below pre-pandemic levels, according to Deputy’s Big Shift 2025 report. The decline is steady, pushed along by automation, e-commerce, and shifting worker expectations. In contrast, London’s hospitality sector is booming – fuelled by the city’s night-time economy, now worth a quarter of all consumer spending in the capital.  Fast food chains, cafés and restaurants are hiring. Retailers are not. Job gro…
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Retail Sector broke the news in on Thursday, April 24, 2025.
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