A restaurant in Havana defies Cuba’s tech struggles with digital menus and a robot waitress

A restaurant in Havana defies Cuba's tech struggles with digital menus and a robot waitress

For Sonia Pérez, stepping into Havana’s Doña Alicia restaurant felt like entering a movie. Even as Cuba struggles with power outages and technological scarcity, this eatery has leaped into the 21st century with digital menus, Alexa-enabled assistance, touchless bathrooms and even a food-delivering r

Havana restaurant defies Cuba's tech struggles with digital menus, robot waitress

For Sonia Pérez, stepping into Havana’s Doña Alicia restaurant felt like entering a movie

Robot waiter becomes a star attraction at Havana restaurant

Despite frequent power outages and limited access to advanced technology, the eatery made a bold move to modernize, gradually integrating digital tools into its customer experience.

Havana, Cuba.- For Sonia Pérez to enter the restaurant Doña Alicia in Havana it was like getting into a movie. Although Cuba fights against blackouts and technological shortages, this restaurant has made the leap to the 21st century with digital menus, assistance with Alexa, contact-free baths and even a food delivery robot. "I thought it was in a cartoon movie!", said the 64-year-old government employee, amazed by the contrast with the technolo…

The venue offers an innovative experience with touch menus and automated systems.