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Transgender Albertan says tribunal ruling will lead to justice for LGBTQ2 community

  • Alberta's Human Rights Tribunal dismissed a gender discrimination complaint against an Edmonton 911 operator, but found that discrimination occurred, stating the operator's actions were hurtful and seemed to 'callously' disregard Marni Panas's concerns.
  • Marni Panas, a transgender woman, filed the complaint in 2019 after being misgendered during a call to 911 regarding a welfare check on her friend.
  • The Edmonton Police Service expressed regret for the hurt caused and announced steps to improve bias awareness policy and training, including a new 2SLGBTQI+ training module for recruits.
  • Panas hopes her advocacy will prevent others from experiencing similar disrespect, stating, 'My hope has always been that someone will not have to experience what I did.
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