ServiceNow and Devoteam Form Strategic Alliance to Accelerate CRM Transformation Across Europe and the Middle East

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Also, Vodafone and ServiceNow partner for CX automation.

ServiceNow deal set to transform Vodafone’s B2B ops

Vodafone Business has entered into a strategic enterprise service management collaboration with platform-as-a-service giant ServiceNow ServiceNow will integrate Vodafone Business’s service management code into its cloud platform and combine it with its own telecom software applications The move will give Vodafone Business a single, AI-enabled platform through which to manage its B2B customer engagements   The collaboration is an important one fo…

ServiceNow and Devoteam partner for CRM transformations in EMEA region

ServiceNow and Devoteam have signed a multi-year strategic partnership that will see the two companies help businesses across Europe and Middle East with the modernisation and transformation of their CRM environments.

The partnership combines ServiceNow's leading AI and CRM capabilities with Devoteam's industry-leading services to fundamentally change the experience of customers, agents and sales staff The ServiceNow and Devoteam contribution combines forces for redesigning CRM transformation in EMEA first appeared on IT-I-Ko.

The partnership combines ServiceNow's leading AI and CRM capabilities with Devoteam's industry-leading services to fundamentally change the experience of customers, agents and sales staff

ServiceNow and Devoteam Form Strategic Alliance to Accelerate CRM Transformation Across Europe and the Middle East

ServiceNow, the AI platform for business transformation, has announced a strategic multi-year partnership with Devoteam, a leading AI-first technology consulting firm, to redefine CRM modernization for enterprises throughout Europe and the Middle East. This collaboration merges ServiceNow’s advanced Customer Service Management (CSM), Sales and Order Management (SOM), and Field Service Management (FSM) capabilities with Devoteam’s deep-rooted exp…