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Software problem messes with March utility account payments

Summary by Wrangell Sentinel
A software problem with the borough’s transition to cloud-based servers resulted in missed auto payments for some Wrangell utility customers in March. Instead of the autopays going through as normal they went nowhere, and the April 1 account statements will show a delinquency for March, explained Jackson Pool, the borough’s finance director. “Please be assured that all late fees related to this is...
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Software problem messes with March utility account payments

A software problem with the borough’s transition to cloud-based servers resulted in missed auto payments for some Wrangell utility customers in March. Instead of the autopays going through as normal they went nowhere, and the April 1 account statements will show a delinquency for March, explained Jackson Pool, the borough’s finance director. “Please be assured that all late fees related to this is...

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Wrangell Sentinel broke the news in on Wednesday, April 2, 2025.
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