Square EnixAfter a year of high-profile harassment campaigns across gaming, Square Enix is warning offending players that enough is enough, laying out its plans to combat toxic behavior in what it calls its Group Customer Harassment Policy. The new policy spells out specific behavior that will not be tolerated from players, as well as the actions it plans to take against offenders — including barring them from Square Enix games.“Should Square En…

Inverse

United States

Final Fantasy Developer is Taking a Major Step Against a Toxic Industry Trend

Sadly, fan behavior makes such a policy necessary.

Gamespot

Red Ventures

Square Enix Could Cut Off Game Services For Harassers With New Policy

On Friday (1/10/2025), Square Enix published a new policy regarding harassment toward their employees and partners. The ‘Group Customer Harassment Policy’ will seek to take action against offenders, including revoking access to all Square Enix services and, if necessary, criminal proceedings. The policy follows the most recent bout of harassment faced by FFXIV Dawntrail voice actress Sena Bryer. Performing as the character Wuk Lamat, Bryer recei…

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Vice

The Walt Disney Company

TPG Capital

Hearst Communications

Shane Smith (journalist)

Soros Fund Management

James Murdoch

New York

Square Enix Threatens Legal Action Against Harassment Because Final Fantasy XIV Players Can’t Be Normal

The company says it "will not tolerate harassment and will take action as necessary" when people get out of line.

pcgamer

Future plc

Future US

Square Enix launches new anti-harassment policy to protect its employees and partners from abusive fans

Square says it may restrict services of fans who abuse staff… Source

New Square Enix policy aims to protect employees from toxic fans

Square Enix has annoucned a new group customer harassment policy to protect its staff against harassment both online and in the real world. It announced this via a blog post in both Japanese and English, which you can read here.

VG247

Square Enix enacts new anti-harassment policy to protect its staff from real world and online abuse

Square Enix has just released a new policy on customer harassment on its official website. In it, the company states that while it values customer feedback, there have been instances where some customers harass its employees. Such actions include denial of personality, violence, defamation, intimidation, and more. The company explains that these types of actions prevent its employees from working with a sense of security and also cause trouble f…

The Nerd Stash

Square Enix Shares New Policy on Customer Harassment to Protect Its Employees

Square Enix has adopted a new “Group Customer Harassment Policy” which is stated to protect executives, employees, and partners from undue requests and harassment from customers. It’s no small secret that in the gaming community, fans can get a little heated and “undue requests” can become memes unto themselves (remember everyone begging for Super Smash Bros. […]
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Niche Gamer

Brandon Orselli

Square Enix adopts new Customer Harassment Policy

The company has rolled out a new harassment policy to shield its workers from bad actors.

Game Developer

Square Enix prepared to take legal action to protect staff from harassment

Square Enix Group published a new policy addressing harassment of its employees, executives and partners on January 10.

Final Fantasy Developer is Taking a Major Step Against a Toxic Industry Trend

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