Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions

Amazon’s AWS forms new group focused on agentic AI

Amazon.com has formed a new group focused on agentic artificial intelligence, according to an internal email viewed by Reuters on Tuesday. The new group will be led by AWS executive Swami Sivasubramanian, the email, from AWS CEO Matt Garman, said. “Agentic AI has the potential to be the next multi-billion business for AWS,” Garman wrote. Agentic AI is meant to automate tasks for users so that they do not have to prompt the systems to take action…

Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions

Twilio enables Cedar to streamline communications, elevating patient service and reducing provider costs with AI-driven automation and empathetic supportSAN FRANCISCO--(BUSINESS WIRE)--Twilio (NYSE: TWLO), the customer engagement platform that drives ... L'articolo Cedar and Twilio Collaborate to Improve Patient Billing Experiences with AI-Powered Solutions è un contenuto originale di 01net.

Vonage and SAP Expand Partnership to Deliver Agentic AI Through APIs

Vonage and SAP have announced an expansion of their collaboration to help bring agentic AI-driven experiences to enterprises worldwide. “By integrating Agentic AI and network APIs with SAP Business AI capabilities, we are providing businesses with tools to reimagine operations, improve customer experiences, and meet the growing demands of digitization,” Seckin Arikan, Head of API, Vonage, said. By combining their technology, the collaboration ai…

Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

Talkdesk unlocks the transformative value for providers and payers by applying the next generation of automation to patient and member access, service, and support workflows Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, is helping healthcare organizations effortlessly deliver a new level of integrated self-service to autonomously address and res…

Talkdesk Develops AI Agents for Healthcare, Differentiates with Industry Innovation

Talkdesk has announced AI Agents that autonomously interact with patients and resolve healthcare-specific queries without prior training. Unveiled at HIMSS 2025, the “Talkdesk AI Agents for Healthcare” solution helps contact center leaders create multiple AI agents that automate particular queries. So, a healthcare company may configure an AI agent to schedule an appointment, another to check authorizations, another to refill prescriptions, and …

Provider organizations that invest in cloud-first, AI-powered

Patty Hayward is focusing on at least three technologies at HIMSS25: cloud-first strategies that break free from on-premise limitations, agentic AI that automates complex workflows without dedicated coders, and AI-driven contact centers that transform patient engagement and operations.Hayward is general manager of healthcare and life sciences at Talkdesk. The company, in Booth 5054 at HIMSS25, is a vendor of a cloud-native, agentic AI-powered pa…