US EditionTech failures and delays created financial aid turmoil in PA
- Pennsylvania's financial aid agency delayed state grant payments for thousands of college students last year.
- This turmoil resulted from launching a new software system alongside federal financial aid form changes.
- The new system proved slow and difficult to use, struggling with delayed federal data processing.
- A top official wrote in July, "this is not going well," affecting over 100,000 student applications.
- The agency will revert to the old system for the upcoming year, planning a new system relaunch in 2026.
24 Articles
24 Articles
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Glitches, unproven tech in Pa.’s new financial aid system exacerbated delays for thousands of students
Spotlight PA is an independent, nonpartisan and nonprofit newsroom producing investigative and public-service journalism that holds power to account and drives positive change in Pennsylvania. Sign up for our free newsletters. By October, the scale of the crisis was clear. State grants that thousands of students were counting on to pay for college were weeks behind schedule. The botched rollout of a new federal financial aid form had already cau…
Tech failures and delays created financial aid turmoil in PA
Education Financial Delayed School administrators struggled to use an unfamiliar and glitchy system that exacerbated financial aid delays for thousands of college students. April 17, 2025 by Charlotte Keith of Spotlight PA Spotlight PA Illustration by Daniel Fishel for Spotlight PA Support This Work By October, the scale of the crisis was clear. State grants that thousands of students were counting on to pay for college were weeks behind sche…
Glitches, Unproven Tech in PA’s New Financial Aid System Exacerbated Delays for Thousands of Students
School administrators struggled to use an unfamiliar system riddled with problems as thousands of students waited for money they were counting on to pay for college. By Charlotte Keith, Spotlight PA Photo courtesy of Daniel Fishel / For Spotlight PA Spotlight PA is an independent, nonpartisan, and nonprofit newsroom producing investigative and public-service journalism that holds power to account and drives positive change in Pennsylvania. Sign …
Glitches, Unproven Tech In PA’s New Financial Aid System Exacerbated Delays For Students
School administrators struggled to use an unfamiliar system riddled with problems as thousands of students waited for money they were counting on to pay for college. The post Glitches, Unproven Tech In PA’s New Financial Aid System Exacerbated Delays For Students appeared first on NewtownPANow.com.
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