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Troubleshooting an Alarming Situation

Summary by Radio World
A few weeks ago, I woke up to around 50 email alarms. Not exactly the way you want to start your day. All the alarms came from the Nielsen PPM Multi-Channel Encoding Monitor, or MCEM, that monitors our internet streams.  Rick Sewell is the Chicago engineering manager for Crawford Broadcasting. The first thing I did was to confirm whether the streams were actually down. Eventually, after figuring out that the streams actually were on, I diagnosed…
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Radio WorldRadio World

Troubleshooting an Alarming Situation

A few weeks ago, I woke up to around 50 email alarms. Not exactly the way you want to start your day. All the alarms came from the Nielsen PPM Multi-Channel Encoding Monitor, or MCEM, that monitors our internet streams.  Rick Sewell is the Chicago engineering manager for Crawford Broadcasting. The first thing I did was to confirm whether the streams were actually down. Eventually, after figuring out that the streams actually were on, I diagnosed…

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Radio World broke the news in on Wednesday, April 2, 2025.
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