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Water firms ordered by Ofwat to pay back customers more than £157m

  • Water companies have been ordered to repay £157.6 million for failing to meet targets on supply interruptions, leaks, and pollution, according to Ofwat.
  • Ofwat's penalties will reduce customer bills in 2025-6, with total rebates to be calculated in December.
  • This decision follows an ongoing investigation into all 11 water firms in England and Wales, with three companies fined £168 million earlier.
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