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News from Capacity

All of today’s top news stories from Capacity. Get the full analysis behind how media bias impacts breaking news.

We’ve aggregated 4 of Capacity’s headlines and news stories over the past 3 months.

Ground News rates Capacity’s media bias as unknown. . Ground News is unable to assign a bias rating and does not have ratings available from Ad Fontes Media, All Sides, and Media Bias/Fact Check.

Capacity’s factuality rating is Unknown. Ground News calculates this rating using a combination of the fact and reliability ratings from Ad Fontes Media and Media Bias/Fact Check.

All of today’s top news stories from Capacity. Get the full analysis behind how media bias impacts breaking news. We’ve aggregated 4 of Capacity’s headlines and news stories over the past 3 months.

Ground News rates Capacity’s media bias as unknown. . Ground News is unable to assign a bias rating and does not have ratings available from Ad Fontes Media, All Sides, and Media Bias/Fact Check. Capacity’s factuality rating is Unknown. Ground News calculates this rating using a combination of the fact and reliability ratings from Ad Fontes Media and Media Bias/Fact Check.

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Top Capacity News

Understanding the Rise of AI Agents: Benefits, Challenges, and the Reality Behind the Hype - Market-News24

Artificial Intelligence

Understanding the Rise of AI Agents: Benefits, Challenges, and the Reality Behind the Hype - Market-News24

Artificial intelligence (AI) is transforming customer relationship management (CRM) by enhancing how businesses interact with customers. Companies like Amazon, Bank of America, and Sephora are leading the way with AI-powered systems that improve customer service and personalize experiences. However, integrating AI isn’t straightforward—it requires clean data, compliance with privacy laws, and trust from employees who ...See the Story

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98% of Contact Centers Are Using AI

Artificial Intelligence

98% of Contact Centers Are Using AI

The 2025 State of the Contact Center report shows that balancing efficiency and empathy remains a challenge in the fast-changing customer experience space, with contact centers facing dynamic changes in how they work with AI Calabrio, the workforce performance company, has released their annual 2025 State of the Contact Center report. The prevalence of AI use in the contact center comes as no surprise, but the fact that 61% are experiencing mor…See the Story