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Balancing Digital Safety and Innovation

Summary by hbr.org
Designers of consumer-facing digital products have tended to focus on novelty and speed (“move fast and break things”). They’ve spent more effort on innovating than on anticipating how customers—and bad actors—might engage with products. But as digital products become a primary way in which consumers connect with others, pay for things, and store private information, that view needs to change. The authors contend that companies must embed safegu…

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The Cyber Express broke the news in on Tuesday, April 8, 2025.
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