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How a Legacy Financial Institution Went All In on Gen AI

Summary by hbr.org
Why did Moody’s—a legacy financial institution built on risk assessment—move aggressively to adopt generative AI, an unproven technology? Because leadership calculated that the risk of standing still outweighed the risk of moving fast. Instead of cautious experimentation, Moody’s launched a company-wide transformation grounded in three principles: 1) everyone had to be involved, 2) new ideas should be built upon, not dismissed, and 3) real busin…

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hbr.org broke the news in on Tuesday, March 25, 2025.
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