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What It Takes to Fix a “Mean” Workplace

Summary by hbr.org
Workplace incivility costs U.S. businesses an estimated $2 billion each day in lost productivity. Uncivil behavior can spread to bystanders like a virus, creating a workplace contagion that decimates productivity and well-being. But new preliminary research suggests civility is just as contagious. Anyone can break the cycle of incivility through three steps: 1) Noticing your automatic response; 2) Naming your automatic response; and 3) Communica…

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What It Takes to Fix a “Mean” Workplace

Workplace incivility costs U.S. businesses an estimated $2 billion each day in lost productivity. Uncivil behavior can spread to bystanders like a virus, creating a workplace contagion that decimates productivity and well-being. But new preliminary research suggests civility is just as contagious. Anyone can break the cycle of incivility through three steps: 1) Noticing your automatic response; 2) Naming your automatic response; and 3) Communica…

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NeuroLeadership InstituteNeuroLeadership Institute

What It Takes to Fix a “Mean” Workplace - NeuroLeadership Institute

Uncivil behavior can spread to bystanders like a virus, creating a workplace contagion that decimates productivity and well-being.

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hbr.org broke the news in on Friday, March 28, 2025.
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